Re: Design
 
Inclusive by
Design
 
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The growing value of accessible design
 
 
As our world becomes increasingly digital-first, people whose disabilities make it difficult to use new technologies are being overlooked. The moral argument for accessible design can’t be overstated. Neither can the business case: In 2018, the total discretionary income of working-age adults with disabilities was $21 billion.

Designing for this audience can improve lives while generating a huge ROI. And when it leads to innovation on a wider scale, the possibilities for business gains are endless. It’s not just the 1 billion people in the world with disabilities who can benefit from accessible design: every single one of us can, because accessible design is better design.
 
 
15%
of people in the world live with a
disability
 
$490bn
— the total purchasing power of working-age adults in the US with disabilities
 
 
Key insight
“Inclusivity in design gives businesses a leg up on the competition by appealing to untapped and underserved consumers hungry for innovation.”
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3 ways companies can embed accessible design into their DNA:
 
Adopt an inclusive mindset.

The best designers are, by their nature, problem solvers. Expanding that problem set to include accessibility can actually spur more innovation and creativity.
Factor in accessibility from the outset.

Inclusive design shouldn’t be an afterthought. Companies will be far more successful by weaving the needs and perspectives of people with disabilities into initial plans and objectives.
Embrace inclusive personas.

Product teams should include people with disabilities in their design sprints, whether it’s through personas, digital diaries or in-person interviews.
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Drive innovation with accessible product design
“Too many companies are still questioning the ROI of accessibility when, in fact, inclusive design can increase their products’ reach and brand loyalty.”
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How Inclusive Design Drives Innovation
“As any competent designer will tell you, constraints drive creativity. Increasingly, they drive innovation too.”
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What we’re reading
 
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McKinsey & Company
Accessible design means better design
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McKinsey & Company
Making product inclusion and equity a core part of tech
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